From 72487019b3f255cece40a8073bbad8bc9968a3b7 Mon Sep 17 00:00:00 2001
From: "Alex Pooley (@zuedev)" <zuedev@gmail.com>
Date: Wed, 22 Jul 2026 15:32:57 +0100
Subject: major code refactor, add uex lookup

---
 174bg/discord-bot/source/utilities/createTicket.js | 55 ++++++++++++++++++++++
 1 file changed, 55 insertions(+)
 create mode 100644 174bg/discord-bot/source/utilities/createTicket.js

(limited to '174bg/discord-bot/source/utilities/createTicket.js')

diff --git a/174bg/discord-bot/source/utilities/createTicket.js b/174bg/discord-bot/source/utilities/createTicket.js
new file mode 100644
index 0000000..6289715
--- /dev/null
+++ b/174bg/discord-bot/source/utilities/createTicket.js
@@ -0,0 +1,55 @@
+import { ChannelType, PermissionFlagsBits } from "discord.js";
+
+export default async (
+  interaction,
+  options = { roleNamesWithAccess: [], ticketNamePrefix: "ticket-" },
+) => {
+  const ticketsCategory = interaction.guild.channels.cache.find(
+    (channel) =>
+      channel.name.toLowerCase() === "tickets" &&
+      channel.type === ChannelType.GuildCategory,
+  );
+
+  if (!ticketsCategory)
+    return await interaction.reply("Tickets category not found.");
+
+  // get the roles that should have access to this ticket
+  const rolesWithAccess = options.roleNamesWithAccess.map((roleName) => {
+    return interaction.guild.roles.cache.find(
+      (role) => role.name.toLowerCase() === roleName.toLowerCase(),
+    );
+  });
+
+  // create a new text channel under the "tickets" category with the following format: ticket-<timestamp_short>
+  const timestamp = new Date()
+    .toISOString()
+    .replace(/[-:.T]/g, "")
+    .slice(2, 16);
+
+  const channelName = `${options.ticketNamePrefix}${timestamp}`;
+
+  const newChannel = await interaction.guild.channels.create({
+    name: channelName,
+    type: ChannelType.GuildText,
+    parent: ticketsCategory.id,
+    // set permissions so that only the user who created the ticket and the roles with access can view it
+    permissionOverwrites: [
+      {
+        id: interaction.user.id,
+        allow: [
+          PermissionFlagsBits.ViewChannel,
+          PermissionFlagsBits.SendMessages,
+        ],
+      },
+      ...rolesWithAccess.map((role) => ({
+        id: role.id,
+        allow: [
+          PermissionFlagsBits.ViewChannel,
+          PermissionFlagsBits.SendMessages,
+        ],
+      })),
+    ],
+  });
+
+  return newChannel;
+};
-- 
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